ZephyrConsulting

How we work

Approach

Small steps, each one measured, each one with a fixed price and a point where you can stop. It is slower than a demo and much faster than a failed programme.

From question to production

Phases(4)

  1. 01

    Diagnose

    2 to 6 weeks

    Find the few places where AI changes a number you care about, and get the baseline in writing.

    • Interviews and process shadowing
    • Volumes, handling times, error rates
    • Data and systems check
    • Ranked use cases with business cases
  2. 02

    Prove

    4 to 6 weeks

    A pilot on real work with one team, measured against the baseline. You continue only if the numbers say so.

    • Labelled test set from your own cases
    • Working pilot for one team
    • Weekly accuracy and time measurements
    • Go or no-go review
  3. 03

    Build

    6 to 12 weeks

    The production system: integrations, permissions, review screens, monitoring and the edge cases the pilot skipped.

    • Integration with your systems
    • Human review and audit log
    • Security and data protection review
    • Staged rollout and training
  4. 04

    Run

    Ongoing

    Hand it to your team with a runbook, or keep us on a fixed monthly retainer. Either way you own everything.

    • Runbook and admin training
    • Monitoring dashboard
    • Monthly accuracy checks
    • Model and vendor updates

What we hold to

Principles(7)

  1. (001)

    Start from a number

    Every engagement begins with a baseline someone in finance would recognise. If we cannot measure it, we do not build it.

  2. (002)

    People stay in the loop

    We design for the moment the system is wrong: thresholds, review queues, logs and a clear way to override.

  3. (003)

    You own everything

    Code, prompts, test sets and documentation are yours on the day they are written. No licences, no lock-in.

  4. (004)

    Vendor-neutral

    We take no commission or referral fee from any model provider or software vendor, and we say so in the contract.

  5. (005)

    Fixed fees, in writing

    Each phase has a fixed price and a defined output. If we overrun, that is our cost.

  6. (006)

    Plain language

    Reports a director can read in a sitting, training a dispatcher can use the next morning.

  7. (007)

    Your data stays yours

    EU hosting by default, private deployment where the work requires it, and never any training on your data.

Ways to work with us

Engagements(4)

4 to 6 weeks

Diagnostic

For companies deciding where to start.

  • Opportunity map
  • Readiness audit
  • Three business cases
  • 12-month roadmap

10 to 16 weeks

Pilot to production

For a use case you are ready to build.

  • Measured pilot
  • Production build
  • Integration and monitoring
  • Handover or retainer

6 to 12 weeks

Governance programme

For putting rules and skills in place.

  • AI inventory
  • Policy and risk register
  • EU AI Act readiness
  • Role-based training

Monthly

Retainer

For systems already in production.

  • Accuracy checks
  • Model updates
  • Small changes
  • Quarterly review

For the avoidance of doubt

Four things we will not do.

  • Sell you a platform

    We have no product to push. If off-the-shelf software does the job, we say so and help you buy it well.

  • Start without a baseline

    No measurement, no project. It protects your budget and our reputation.

  • Hide behind jargon

    If we cannot explain a design choice to your operations manager, the choice is wrong or we do not understand it.

  • Leave you dependent

    Handover is planned from week one. Our retainers are optional and can be cancelled monthly.

Good to know

Questions

What size of company do you work with?

Mostly organisations with 100 to 2,000 employees: large enough to have real process volume, small enough that a decision does not take a year.

Which countries do you work in?

We are based in Budapest and work across Hungary, Austria, Czechia, Slovakia, Romania and Germany, on site where it helps and remotely where it does not.

How do you charge?

Fixed fees per phase, agreed in writing before work starts. Support retainers are a fixed monthly amount.

How soon can you start?

A diagnostic can usually begin within two to three weeks of a signed agreement. Builds are scheduled once the pilot scope is agreed.

Do you sign NDAs and data processing agreements?

Yes, before we see any data. For regulated clients we also work under your security and outsourcing policies.

What languages do you work in?

Hungarian, English and German day to day. Our systems regularly handle Czech, Slovak, Romanian and Italian documents as well.

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Get in touch

Tell us what you are trying to fix, in a few lines. We reply within one working day with questions or an outline of how we would approach it.

Give us a call

+36 (88) 698539